cocojen bns services
Welcome to cocojen bns services
Welcome to cocojen bns services! These Terms and Conditions outline the rules and regulations for buying and placing orders. You agree to comply with these terms by accessing or purchasing on our shop. If you do not agree with any part of these terms, please refrain from ordering from our shop.
Terms & Conditions
1. Product Information and Availability:
a. We strive to provide accurate and up-to-date information about our products, including descriptions, prices, and availability. However, we do not guarantee the accuracy, completeness, or reliability of any product information on our social media.
b. Product availability is subject to change without notice. If an ordered item is unavailable, we will notify you and provide options for a replacement or refund.
2. Pricing and Payment:
a. All prices displayed on our social media platforms are in the specified currency and are exclusive of applicable taxes, shipping fees, and handling charges.
b. We reserve the right to modify prices without prior notice. However, the price charged for an order will be the price in effect at the time of purchase.
c. Payment must be made in full before an order is processed and shipped. We accept Payment through the available payment methods on our social media platforms.
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3. Order Processing and Shipping:
a. After placing an order, you will receive an order confirmation message. This message serves as an acknowledgment of your order but does not guarantee its acceptance.
b. We reserve the right to accept or decline any order at our discretion. If we cancel an order, we will notify you and provide a refund if applicable.
c. We aim to process and ship orders promptly. However, delivery times may vary depending on the shipping method and your location. We are not responsible for delays caused by shipping carriers or factors beyond our control.
4. Returns and Refunds:
a. We accept returns within a specified timeframe from the delivery date, subject to our Return Policy. Please refer to our Return Policy for detailed information on eligible returns and refund processes.
b. Refunds will be issued in the original form of Payment and processed within a reasonable time after receiving the returned item(s). Shipping charges are non-refundable unless the return is due to our error.
c. NO UNBOXING VIDEO / NO REFUND
Location:
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✿ Mexico, Pampanga
Mode of Payment:
✿ gcash only
*COD not yet supported atm
Mode of Delivery:
✿Direct J&T
✿ Same-day delivery
- Around Pampanga only
- Lalamove
MODE OF CHECKOUT:
✿ Shopee Checkout
✿ TikTok Checkout
Note:
✿ "NO RUSH" of orders
✿ for SDD - depends on my free time
✿ Always be patient
Deadline of Payments: [DOP]
✓ PAY AS YOU ORDER [payo]
↪︎ means that payment is due immediately following the delivery of the OC (order confirmation).
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NOTE:
✿ PRIO - pay as you order or acquire more products, but if someone has already reserved and paid for an item, I will not sell it to anyone else unless the customer cancels it.
✿ GENTLE REMINDER ✿
↪︎ Be a RESPONSIBLE BUYER and make certain before ordering/claiming an item.
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Note:
You are NOT ALLOWED to cancel your order once the Order Confirmation has been sent.
NO CANCELLATIONS ARE ALLOWED
- If you cancel your order, the CANCELLATION FEE WILL BE 50% OF YOUR TOTAL AMOUNT.
​Please DO NOT SHARE ANY OF MY PERSONAL INFORMATION WITH ANYONE; instead, keep each other's personal information private.
Other Info's:
NO UNBOXING VIDEO
↪︎ NO REFUND OR EXCHANGE
NOTE:
✿ Unboxing videos must be raw and unedited. Starting from the initial portion, where the box has not yet been opened, and the waybill (my shipment details) can be presented, all the way up to a point where or what is being complained about,
↪︎if you fail to provide it, no refund or exchange will occur
. FOR REFUND OR EXCHANGE.
↪︎for exchange - I will only exchange the item if I sent the incorrect one
↪︎for refund - I will only refund 20% of the cost, no less or more.
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I WILL NOT BE LIABLE FOR ANY DAMAGES OR LOSS OF ITEM/S WHILE YOUR PARCEL IS IN THE HANDS OF THE COURIER
Contact Us
THANK YOU. <3
If you have any concerns or inquiries feel free to [dm] message me anytime
✿ Press the logo below to access it easily
👥 = Facebook account
🎥 = TikTok account
for selling and packing, visit our account on TikTok:
↪︎ @cocojen.bns
