
cocojen bns services

Terms & Conditions
1. Product Information and Availability:
a. We strive to provide accurate and up-to-date information about our products, including descriptions, prices, and availability. However, we do not guarantee the accuracy, completeness, or reliability of any product information on our social media.
b. Product availability is subject to change without notice. If an ordered item is unavailable, we will notify you and provide options for a replacement or refund.
2. Pricing and Payment:
a. All prices displayed on our social media platforms are in the specified currency and are exclusive of applicable taxes, shipping fees, and handling charges.
b. We reserve the right to modify prices without prior notice. However, the price charged for an order will be the price in effect at the time of purchase.
c. Payment must be made in full before an order is processed and shipped. We accept Payment through the available payment methods on our social media platforms.
3. Order Processing and Shipping:
a. After placing an order, you will receive an order confirmation message. This message serves as an acknowledgment of your order but does not guarantee its acceptance.
b. We reserve the right to accept or decline any order at our discretion. If we cancel an order, we will notify you and provide a refund if applicable.
c. We aim to process and ship orders promptly. However, delivery times may vary depending on the shipping method and your location. We are not responsible for delays caused by shipping carriers or factors beyond our control.
4. Returns and Refunds:
a. We accept returns within a specified timeframe from the delivery date, subject to our Return Policy. Please refer to our Return Policy for detailed information on eligible returns and refund processes.
b. Refunds will be issued in the original form of Payment and processed within a reasonable time after receiving the returned item(s). Shipping charges are non-refundable unless the return is due to our error.
c. NO UNBOXING VIDEO / NO REFUND